The Struggles of the Legal Industry in This Pandemic

Business software has been in great demand for the last two decades. There has been a stark change from when traditional business software only consisted of work productivity software suites and accounting solutions; today, software has evolved to providing solutions focusing on automation and ease of use.

Common office tools are now being replaced by free online solutions, and traditional business software are being replaced by automated software solutions centered on efficiency. Business owners can find a plethora of software solutions available online; however, aside from referrals and reviews, many find themselves clueless as to which would fit their needs.

The Use of Business Software in COVID-19

With the onset of the COVID-19 pandemic, more and more businesses are being forced to adapt. Work from home arrangements and virtual office environments are now being established in order for employees to abide by the quarantine regulations set by their local governments.

In focus here are law firms, an industry that cannot easily transition to remote working environments—unless they are provided technology solutions that are tailored to suit their needs.

The Current Obstacles

Due to the pandemic, many brick-and-mortar businesses and offices were shut down with recommendations to start remote work arrangements. This change required the legal industry to immediately adapt to not be swept away with the maelstrom brought by this change.

Aside from the usual internal requirements of communications, they must also have solutions for sharing documents, continuous invoicing, matter management, and, of course, communicating with their clients.


As offices close, law firms need solutions to continue constant communications amongst the legal personnel and their supporting staff. Beyond this, the firms must also be capable of maintaining constant and honest communication with their clients.

Applications such as Microsoft Teams and Slack provide good communications and team collaboration solutions with integrated audio and video call features. Skype and Zoom, on the other hand, provide some collaboration features but are more focused on chat and calls.

Meanwhile, traditional emails and VoIP calls are preferred for one-on-one communications, especially with law firm clients. Face-to-face meetings may be allowed as long as social distancing is observed, as “honest” communication is required between lawyer and client.

File and Document Sharing

More so than your average commercial business, there are plenty of files and documents that go around law firms and the industry. As such, finding solutions to facilitate quick transfers is a necessity. Aside from this, electronic signing and the security of legal documents must be maintained whilst being sent through emails or cloud storage!

To address this, legal document management software solutions must be arranged in order to ensure quick and secure document transfers. Free solutions like Google Drive and Microsoft Onedrive are fast and can provide sufficient security if used properly.

Legal Timekeeping

Employee time management is important to maintain the law firm’s profitability and productivity. It allows a firm to have a real record of time spent with clients, giving law firms a great insight on all daily activities.

Paid solutions such as TimeSolv and SimpleLegal specialize in legal timekeeping management and are some of the top-rated providers that offer a free demo for law firms.

Legal Contract Management

Legal contract management differs from the traditional file-sharing as it provides document review features and added security for contracts that law firms need to address. Contract management software also allows the tracking of revisions, which is absolutely crucial when it comes to something as sensitive as a contract. A great example of such software is Docusign, a hallmark service that has been providing legal document security for years.

Continuous Invoicing

Continuity amongst billing and invoicing is a must to maintain law firm profitability. Traditional accounting solutions offer billing and invoicing functionalities, but companies of today require the automation of being able to send invoices directly to partners and clients.

Newer billing and invoicing solutions, such as SimpleLegal, provide end-to-end control with regards to billing.


The legal industry is especially crippled by the current pandemic due to the nature of its business. Adapting to the new normal is precariously difficult for law firms as a lot of their technology needs differ from the traditional business!

Point solutions can give them specific tools and software for their specific needs. On the other hand, platform solutions provide enterprise-level solutions that can help them manage the firm in its entirety.

Luckily, a shortlist of legal technology exists to help law firms acquire preferred solutions for their businesses. Legal Technology Finder helps law firms, corporate legal departments, and private attorneys run their practices and departments efficiently. With cost reduction and efficiency being the top priority, we will save you time to find the solution that you need. Get in touch with us today!