How to Deal With These 4 Corporate Legal Department Problems

Legal departments are a sensitive area of any business firm. These departments handle delicate data and cases every day, and with the many rules surrounding them, every team member should be cautious with how they work. This article enumerates four problems that legal departments face and some recommendations on how to turn them around. 

Problem 1: Most legal departments find it challenging to monitor all of their cases

This is prevalent in huge legal departments with hundreds of cases to look into. Having various matters to handle at the same time can be overwhelming. For circumstances like this, a system specially designed for how the department work should be implemented. 

  • Invest in a monitoring system that keeps records of all matters being worked on at the moment, the persons-in-charge from your legal department and the outsourced law firm, if applicable, and the current case status.
  • Avoid relying on shared drives. Consider an automated management system instead. It will allow easy sharing of data, so people only need to look for information in one place instead of searching every document. It is also an added advantage for the in-house counsel since they will have an overview of everything. 
  • All closed cases should undergo a process that will formalize and document all the work done. Doing this will help keep better track of the pending/currently active cases.

Problem 2: They think that requesting clients to use collaboration tools or software will cause additional trouble 

Using communication and management software can help your clients in many ways. In fact, the majority of clients today prefer easy communication methods with their legal team. Having one can improve your work efficiency and make contacting you easier for your clients. It is also an added advantage for you, especially when you are dealing with urgent matters that need a more effective way of communicating.

Problem 3: Utilizing document management software is a violation of the attorney-client privilege

It is true that using software and other tools somehow allows system administrators to gain access to sensitive attorney-client information. However, many courts agree that using these tools still provides a reasonable expectation of privacy. Therefore, if there is consent or agreed terms between the two parties, there still is protection for both.

Problem 4: Cloud-based software is not safe to use

Since using this software in a legal setting is not a violation of privacy, the next question that arises is whether using cloud-based software is safe. Cloud-based software that handles confidential information needs to undergo several processes before it gets an industry-standard security certificate. During this process, hackers try to hijack the system. If any of these hackers succeed, the software does not earn the certificate. 

Before purchasing any legal matter management software, ask for these certifications first. Reputable software providers can show you these requirements and answer any of your IT department’s security questions. 


Many misconceptions about how a corporate legal department works exist, and most of these relate to the efficiency, effectiveness, and legality of the way they work. The protection of information is crucial for this department, and it is essential to find a workflow that will help it succeed without sacrificing these critical factors. Consider getting software that will provide you with the convenience, productivity, and security your department needs. 

As a business legal department, be wary of the legal technology you will use. Make sure to get only from trustworthy and tested providers. Since 2015, Legal Technology Finder has been reviewing hundreds of technology solutions for you. Whether you are looking for legal matter management software or timekeeping management software, you will find the best tool recommendations from our site.